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All items are thoroughly checked for quality and go through an extensive visual audit before shipping. In the event that you receive a product that is not up to your highest expectations, please contact customer care immediately at info@primalgray.com or Whatsapp us on +91 9958002720
When photographing our products, we make every effort to ensure that we capture their colors, style, and details as accurately as possible. Nevertheless, please be aware that there may be slight variations in how the garment appears on different computer screens. We kindly ask you to consider this when making a purchase on our website.
Items purchased at full price qualify for a return (refund against store credit) or exchange if:
Our sizes are engineered for Indian men. Every fit has been iterated & perfected over years of testing, resulting in two base fits: Slim and Regular.